Outstanding Service and Help
We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington for her expertise and friendly assistance we had when booking the cruise.  Thank you Sam, you’re a credit to the company! And the lo…
Cruise to Amalfi, Tuscany & The Italian Riviera
Hello Mark Thank you for your Welcome Home Card.  Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.  We enjoyed it so much that we are thinking of doing the …
"Professional and friendly"
Dear Sir, I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE. In a day and age where the internet seems to be removing some of our service led industry, I was surpris…
First class service
Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service. No problem or query is too much trouble, even if I think it’s a silly question Fred…
Gardens Galore river cruise
Dear Mr Hardwick We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones. We wish to express our thanks to her for her very professional attention throughout the cruise. I was h…
Value for money with P&O
Dear Thorpe Travel Team We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise. P&O Cruises Britannia was the biggest ship we’d cruised on. We’d read some reviews, but as always went w…
A wonderful trip to Tokyo, Japan
Hi Mark and the Fred. Olsen Travel team at Bury St Edmunds. Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan. It is a trip that I will always remember and have fond memories of. Tokyo is a very clean ci…
Great attention to detail
I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel,  Lymington. She has a very pleasant disposition, and is extremely efficient, giving great attention to detail when dealing with…
Amazing Service
After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with. She was determined to find the perfect trip, she listened, was friendl…
Helpful staff and excellent all-round service.
I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth. I transferred my allegiance to the Beales outlet when it opened in order I might have continuity with the young lady, Beth Pearc…
Karel and Jan R
Dear Thorpe Travel Team We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna. We have booked holidays on the internet in the past, but the security of Lorna’s attention to detail and the knowledge …
Leonard and Wendy N
Dear Kerrie Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect. Your knowledge and attention to detail was second to none. Your guidance as to which was the best cabin available in …
Ian & Georgina J
My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.  They are prepared to spend time with you, to make sure that all your requirements for yo…
Braemar
Hi Sam & Crew, Thoroughly enjoying our holiday. Good cabin and food on 'Braemar' which is in excellent condition. First port of call, en route to Wales, Lakes of Scotland. Thank you for organising all for us. Sincerely, Gerry A
Many thanks
Dear Lisa and Team, Thank you for all your help over the years. Best wishes, Tony and Lisbeth B
Fantastic time in Austria
To all the team at Fred Olsen’s Colchester, Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements. We had a fantastic time in Austria and thank you for getting our camera back …
Wonderful memories
To Claire, Thank you for advising and assisting us on choosing an amazing holiday. Everything about the holiday was perfect. We have some wonderful memories. Love Karen and Peter
America and Canada
Dear Lisa and Team, Thank you for your ‘Welcome Home’ letter! We had planned to write anyway on our return, as we want to thank you all so much for your part in making our recent trip to America and Canada so successful! Where to begin?!..…
Canada holiday
Dear Nicola We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.  We really did have the most amazing time and enjoyed every minute of each day in this wonderful cou…
The Orient Express
Hi Nicola We have returned from our holiday with many happy memories and lots of photographs. It was everything I had hoped for and more. With your help it was a complete surprise for my wife right up to the day of the departure. As you k…
Great service
We have book a number of holidays through Vicky over the past few years. Her professionalism, attention to detail and all-round customer service is second to none. Vicky is always our first port of call when we are looking to book our holid…
Zell am See
Hi Vicky and all the girls at Fred Olsen Travel We are just back from our twelve day stay at the Hotel Berner in Zell am See. As always, all your arrangements worked perfectly.  Very many thanks. For us it is always a joy booking our hol…
Barcelona birthday
Good Morning Mark!  I just wanted to say thank you! I'm at the hotel, by the roof top pool,  on a glorious morning in Barcelona This morning I was wished "Happy Birthday" and brought a waffle biscuit with strawberries, with a candle in a…
Two weeks in Greece
Gemma, We have just returned from two weeks in Greece. We would both like to thank you for organising the holiday.  The hotels were excellent and all the transfers were on time, it was a luxurious feeling being taken from door to door. In…
Whale watching in Mauritius
Hi Nicola Best family holiday so far. We knew Mauritius was good anyway but going on whale watching trip and seeing Dolphins, pilot whales and having two humpbacks under and beside the boat was nearly mind blowing. South Africa, Madekwi …
Singapore
Hi Nicola, Quick note, we are back, brilliant holiday everything ran smoothly. Thank you Nicola and all your staff for all your help in our holiday in Singapore, pity we couldn’t bring the hot weather & sun back with us.  Best regard…